Our core philosophy is to provide world-class customer service experience which stems from every aspect of our organisation from its leadership, vision, strategies, systems, customer relationships, processes and its people with particular focus on delivery, timeliness, information, professionalism staff commitment and technical support.
QBS members initiate positive and long lasting customer and vendor relationships. Trust is earned through the consistent display of attentive consideration and delivery. By listening to customers, we show we care. By responding effectively to what we hear, we are dependable.
We provide independent impartial advice and leverage over 29 years of data-gathering, knowledge, insight and expertise.