IT is an integral part of the day-to-day operations for most businesses today. The smooth operation of integral systems is a target which many organisations struggle to achieve. With the cost of in-house staff ever-increasing, many find employing external contractor a tempting alternative.
IT Services companies provide two basic models of servicing their customer. The traditional “break-fix” model which is still the most popular form of providing IT services to customers. ... [More]
In tough economic times the ability to analyse your past and present business data and the ability to predict future trends can give you a competitive advantage. Armed with a powerful reporting tool, you have a 360 degree view of your operation. Business Intelligence (BI) tools, therefore, can provide great help with many of your decision-making processes and can go a long way in offering your company a significant competitive advantage.
Crystal Reports from SAP is one of the most popular BI t... [More]
Every company have to handle large amount of repetitive tasks. They consume valuable time. This time can be reclaimed and used more productively by using automation.
Automation of the respective tasks historically was achieved by writing custom application. It’s a perfectly good solution to the problem, but it doesn’t come without its problems:
Not every company has a developer available to automate tasks and hiring an external contractor can be expensive. The code needs t... [More]
Recently I came across quite an interesting question. A friend of mine asked me what software is. I thought that this was a very valid question, as not many people can produce a definition on the spot. After some short research I came across a brilliant definition on Wikipedia:
Software is a collection of computer programs and related data that provide a computer with instructions on what to do and how to do it.
I think it is a very adequate definition. Not every computer program is software.... [More]